FREQUENTLY ASKED QUESTIONS

Where do tours depart from?

Our tours depart from Como city center, in the public dock of Sant’Agostino. The correct address is: Via Lungo Lario Trieste 28, Como 

pastedGraphic.png

Where can I park?

There are several options for parking near downtown Como. You can leave your car on the street in paid parking spots marked with blue lines, or choose one of these nearby parking facilities:

  • Valduce Parking Garage – Viale Lecco 9
  • Arena del Teatro Sociale – Via Vincenzo Bellini 21
  • Castelnuovo Car Park – Via Castelnuovo 91
  • Metropark Como San Giovanni – Via Venini
  • Quarto Ponte – Viale Innocenzo 75
  • Ippocastano – Via Aldo Moro
  • San Martino – Via Castelnuovo 3
  • Sirtori – Via Sirtori 7
  • Centro Lago – Via Sant’Elia 6
  • Garage Auguadri – Via Auguadri 1

We recommend arriving a bit early to allow time for parking, especially during weekends or holidays.

pastedGraphic.png

How long do the tours last?

We offer a variety of tours ranging from 1 to 6 hours. You can choose your preferred duration during the booking process.

pastedGraphic.png

Is the boat private?

Yes! All our tours are 100% private — the boat is reserved exclusively for you and your group, with a dedicated captain.

pastedGraphic.png

Is food or drink included?

Food is included only in the Sunset Aperitif tour. For basic tours drinks and water are always included. From 2hr tours and above we also offer e a bottle of Prosecco. 

pastedGraphic.png

What should I bring?

We recommend:

  • Sunglasses and sunscreen
  • A light jacket (especially for evening tours)
  • Swimwear and a towel if you plan to swim
  • A camera or phone for amazing photos!

pastedGraphic.png

How can I pay?

You can pay directly on the boat or through our website. We accept major credit cards and PayPal.

pastedGraphic.png

Can we swim during the tour?

Absolutely! Swimming is possible during longer tours and when conditions are safe. Just let the captain know if you’d like to stop for a dip.

pastedGraphic.png

Are pets allowed?

Small pets are allowed upon request. Please let us know in advance if you plan to bring your furry friend.

pastedGraphic.png

What happens if it rains?

If weather conditions are unsafe, we’ll offer to reschedule your tour or provide a full refund. Light rain is usually not a problem, thanks to the sun canopy.

pastedGraphic.png

Can I bring children on board?

Of course! Kids are welcome, and we have life jackets for all ages. Just let us know their age when booking.

pastedGraphic.png

What is your cancellation policy?

We understand that plans can change, and we aim to be as flexible as possible.
You may cancel or reschedule your booking up to 48 hours before the scheduled tour for a full refund.

  • Cancellations made less than 48 hours before the tour will not be eligible for a refund.
  • In case of severe weather or safety concerns, we offer the option to reschedule the tour or receive a full refund.

To cancel or modify your booking, please contact us via email or WhatsApp as soon as possible.

LET'S CONTACT US

DISCOVER OUR WORLD

Filippo Alberto Casadio | P.IVA : 04086680131 | Via Brugnago 36, Capiago Intimiano (CO)